Return & Refund Policy

At Liyali Co, we want you to love your jewelry ✨
However, in the rare event of an issue, please review our policy below.
 
1. No Refund Policy
Please note that we do not offer refunds on any purchases.
 
2. Return Eligibility
Returns are accepted only if the item received is damaged or defective.
 
To process a return:
•An unboxing video is mandatory.
•Clear images of the damaged product must be provided.
 
3. Return Process
•Contact us within 48 hours of delivery.
•Share the unboxing video and product images via WhatsApp or email.
•Once approved, the item must be returned in its original packaging.
 
4. Return Shipping Charges
Customers are responsible for the return shipping costs.
 
5. Exclusions
Products showing signs of wear, damage due to misuse, or improper handling will not be accepted for returns.
 
For return-related queries, contact us:
 
📧 Email: liyalico@gmail.com
📱 Phone/WhatsApp: +91 9747417665
 
Thank you for shopping with Liyali Co 💖